Personal Data Protection Notice

Clayton (hereinafter the "Company" or "we") is committed to protecting the privacy and personal data of visitors and users of its digital platforms. This notice explains what personal data we collect, the purposes for which we process it, and your rights, in accordance with the Personal Data Protection Law of Montenegro and the European Union General Data Protection Regulation (GDPR).

1. Data Controller

The controller of your personal data is Clayton, located at Bratica bb., Ulcinj, Montenegro. For any data protection matters, you may contact us by e-mail at info@claytonmontenegro.me or by phone at +382 68 361 700.

2. Purposes of Processing

We process your personal data for the following purposes:

  • Responding to your inquiries and quote requests submitted through the contact form,
  • Providing sales and after-sales support for our surface coating solutions,
  • Managing customer relationships and improving the quality of our services,
  • Fulfilling legal obligations and record-keeping.

We base the processing of your data on one or more of the following legal grounds: your consent, the necessity to perform a contract or take steps at your request, our legitimate interest in operating our business, and compliance with legal obligations.

4. Categories of Data We Process

We process only the data necessary for the stated purposes: identification and contact details you provide (full name, company name, e-mail address, phone number), the content of your message, and technical data about your use of the site collected via cookies.

5. Data Transfers and Recipients

We may share your data with carefully selected service providers who assist us in our operations (e.g. hosting and IT infrastructure, logistics), strictly to the extent necessary to deliver the service, and with competent authorities where required by law. We do not sell your personal data to third parties.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law, after which it is securely deleted or anonymized.

7. Data Security

We take appropriate technical and organizational measures to protect your data against unauthorized access, loss or misuse. Data transmitted through our site is protected by SSL encryption, and access to data is restricted to authorized personnel.

8. Your Rights

In accordance with the Personal Data Protection Law of Montenegro and the GDPR, you have the following rights:

  • the right to access your personal data,
  • the right to rectification of inaccurate data,
  • the right to erasure of your data,
  • the right to restriction of processing,
  • the right to object to processing,
  • the right to data portability,
  • the right to withdraw consent at any time.

You can exercise your rights by sending a request to info@claytonmontenegro.me. You also have the right to lodge a complaint with the Agency for Personal Data Protection and Free Access to Information of Montenegro.

9. Cookies

Our digital platforms use cookies to optimize the user experience and for analytics. You can change your cookie settings in your browser. More information is available in our Privacy Policy.

10. Changes to This Notice

We may update this notice from time to time to reflect changes in legislation or our processes. The updated version is published on this page.